Pas de traduction.

General terms of sale

1. Object

These general conditions of sale are intended, first, to inform any potential consumer on the terms and conditions under which the seller makes the sale and delivery of ordered products and, secondly, to define the rights and obligations of the parties in connection with the sale of products by the seller to the consumer. They apply, without limitation or qualification, to all sales, by Pascale Mercier, products offered on its website.
Accordingly, for any person to order a product offered for sale on the website of Pascale Mercier wins full acceptance of these terms and conditions of sale which Buyer acknowledges having read before ordering.
The products are offered for sale in France.
Buyer prior to his order, said that:
- The purchase of products on the website Pascale Mercier is not directly related to his professional activity and is limited to a strictly personal use;
- Have full legal capacity, allowing him to engage under these terms of sale.
Pascale Mercier reserves the right to modify at any time these terms and conditions.

2. Identity of Pascale Mercier

 Name: Pascale Mercier
Address: 20 rue Gambetta
77140 Nemours

    
3. Access to the Site

The Buyer shall be personally responsible for the implementation of computer technology and telecommunications to access the Site by Pascale Mercier.
The Buyer retains bear the cost of telecommunications when access to the Internet and use the site.

4. Formation of the contract and orders

4.1. Prices

online product sales prices on the website of Pascale Mercier, in Euro, are those in effect at time of registration of the order by the Buyer.
They do not include shipping costs, charged in addition to the price of products purchased according to the amount of the order. Shipping charges are shown before the registration of the order by the Buyer.
Prices are net of taxes
The selling price may be modified by Pascale Mercier at any time. This change will be reported to the Buyer before ordering.

4.2. Availability

The offer presented on the site Pascale Mercier is valid in the stocks. To the extent that the items available on the site are also in the store, it may happen that an item selected in order to be sold together in the store.
In this case, the rule applied is that of: first ordered, first served. However, in case of unavailability of product after placing the order, Pascale Mercier inform the customer by phone, email or mail as soon as possible.
The buyer can then cancel or exchange of his order by email.

4.3. Product features

Pursuant to Article L. 111-1 of the Consumer Code, the Purchaser may, prior to his order, take note on the site by Pascale Mercier, the essential characteristics of the product they wish to order.
The Buyer selects one or several products among the different categories available on the website of Pascale Mercier.
The offers presented by Pascale Mercier are valid while stocks last.
Pascale Mercier reserves the right to change the product mix according to particular constraints related to its suppliers.
The photographs, graphics and descriptions of products offered for sale are only indicative and not binding on the seller.
Should a supplier modify a product, the graphic representation of it does not engage the responsibility of the seller or even affect the validity of the sale.

4.4. order

Any order implies acceptance without limitation or qualification these terms and conditions.
From the moment the buyer has registered his order by clicking on the icon or button "Validate the order", it is deemed to have accepted knowingly and without reservation, these general conditions of sale, prices, volumes and quantities of products offered for sale and ordered. The Buyer's order must be confirmed by Pascale Mercier, by email.
The sale will be considered final after sending to the Buyer of the order confirmation by Pascale Mercier and receipt by it of the full price.
Pascale Mercier recommends the buyer to keep this information on paper or computer document.

5. Payment

Payment must be made when ordering by the Buyer. At no time, payments can not be considered as a deposit or deposits. All orders are payable in euros.
To set the order, the Buyer has the following method of payment: credit card (see detail below).
Credit cards accepted on the site are: Paypal, Visa, MasterCard. Buyer warrants to Pascale Mercier it has the required permission to use the payment method he chose, when recording the purchase order.
Pascale Mercier reserves the right to suspend or cancel any order and / or delivery, whatever its nature and level of execution in case of non-payment of any sum payable by the Purchaser or in case 'payment incident.
As part of the fight against Internet fraud, information about your order may be passed on to third parties for verification.
Only bank cards issued by a bank domiciled in France are accepted.
To ensure maximum security of credit card payment Pascale Mercier retains neither sees the credit card numbers. Payment is made via a Virtual Payment Terminal (T.P.V.), directly on the server of the bank, the customer is obliged to send to the bank the security code (CVV) of his bank card.
Payment security is based on authentication of the trader, that is to say Pascale Mercier, and confidentiality of data completeness. To ensure this security, T.P.V. uses proven techniques of cryptography and respects the various banking regulations.

6. Choice of products

The Buyer having considered the products and their characteristics, marketed by Pascale Mercier, under his sole responsibility and according to his needs as a previously determined before any order, turned his choice on the products or making the object of the order. In addition, the Purchaser knowing only the products he owns and uses, is the sole judge of the compatibility of products ordered with those used by him.
It belongs exclusively to the Buyer, if he does not feel competent enough, to be assisted by counsel.

7. Delivery and reception

7.1. Features of the delivery system.

The Buyer is delivered to his home by his factor. In case of absence, the buyer or recipient of the item receives a calling card, allowing him to make contact with the delivery person to agree on a next delivery.
Buyer must verify, in the presence of attendant mail or the deliveryman, the condition of the packaging of the goods and content delivery.
In the event that the Buyer would have any doubt of any kind whatsoever on the status or contents of the package, he must:
- Report these incidents to Pascale Mercier.

7.2. Shipping - Shipping

- Delivery times are only indicative and may not give rise, on the part of the buyer, or the cancellation of the order, nor a claim for damages and / or interest in case of delay due to any event.
- In any event, delivery within the deadlines can intervene only if the buyer has met its obligations to us, whatever the cause of its eventual failure.
- The order will be executed no later than within 5 to 7 days from the day the order of the Buyer has been finally validated (received payment means and order verification procedure performed).
- In any event, pursuant to the provisions of Article L. 121-20-3 of the Consumer Code, the products ordered will be delivered within a maximum period of thirty days from the date when the Buyer recorded his order, subject to full payment.
In case of late delivery from the initial date, the Buyer shall notify in writing (mail, fax, email) to Pascale Mercier to improve the quality of service that can be offered and allow it Pascale Mercier to conduct an investigation with the carrier.
An investigation with the carrier can last up to 21 days. If during this period, the product is found, it will immediately re-routed to the delivery point designated in the order.
However, if the ordered product is not found at the end of this period of 21 days of investigation, Pascale Mercier proceed at its own expense to a new shipment of products ordered by the Buyer.
In case of unavailability of the ordered product, especially because of our suppliers, the Buyer will be informed at the earliest and will have the opportunity to cancel the order. Buyer will have the option of requesting either a refund, if any, paid within 30 days at the latest of their payment, or exchange price equivalent product.
In case of impossibility of exchange, Pascale Mercier reserves the right to cancel the customer's order and refund the sums paid.

7.3. Delivery - Risks

In all cases, the product travel at the risk of the purchaser to which it belongs, in case of damaged or missing, to make any necessary finding and confirm his reservations by extrajudicial act or by registered letter with acknowledgment of receipt with the carrier within two days of receipt of goods. All our products are guaranteed to the selling price.

7.4. Shipping cost

In order not to penalize the Buyer Delivery charges are calculated solely according to the weight of the order, according to the following scale:
= Free removal at shop
Package France = 20 €
Europe package (excluding France) = 30 €

 
7.5. Reception

- Without prejudice to be taken vis-à-vis the carrier, any claims regarding defects or non-compliance of the product delivered to the ordered product or packing slip, must be made in writing within 7 days of receipt of the goods by the purchaser.
- It is the buyer to provide any justification as to the reality of possible defects or anomalies noted.
- The Buyer shall give us every opportunity to make the finding of possible defects to allow us to remedy.

7.6. Back - Details

- Any return of product must be subject to a formal written agreement from us. Without this agreement, we will refuse any receiving product back incorrectly.
- All product returns must include a photocopy of the invoice.
- All returns must be made carriage paid.
The shipping costs and risks of return remain the responsibility of the Purchaser.

8. Right of withdrawal

Pursuant to Article L. 121-20 of the Consumer Code, the Buyer has a period of seven days from the date of receipt to return at its expense, products ordered, for reimbursement.
The products must be returned to Pascale Mercier in perfect condition for resale in their original state (packaging, accessories, manuals ...), duly sealed.

9. Reservation

Pascale Mercier retains full ownership of the products until full payment is received, in principal, including charges and taxes.

10. Liability

Pascale Mercier can not be held liable for breach of contract in case of shortage or unavailability of the product due to a force majeure, disruption or total or partial strike of postal services and transport and / or communications.
Pascale Mercier can not be held responsible for any damages that may arise from the purchase of products.
Pascale Mercier is not responsible for any loss of data or files. It is the Buyer to conduct all the necessary safeguards.
The Pascale Mercier site also contains information from third parties, and links to other Internet sites. Pascale Mercier will in no circumstances be held liable for damages resulting from the use, access to, or inability to use this third information, nor the content of other Internet sites.

11. Partial invalidity

If one or more provisions of these eneral conditions of sale are held to be invalid or declared as such under any law, regulation or following a final decision of a competent jurisdiction, the remaining provisions will remain full force and effect.

12. No Waiver

The failure of either party not to claim a breach to the other party to any of the obligations contained in the present general conditions of sale can not be interpreted in the future as a waiver the obligation in question.

13. Governing Law and Jurisdiction

Sales of Pascale Mercier products are subject to French law. Any dispute concerning the interpretation, performance or breach of contract between Pascale Mercier and the Buyer, even in cases of multiple defendants, shall, in default of agreement, the exclusive jurisdiction of the courts of Melun.

14. "Data Protection"

The information collected by Pascale Mercier during any order of Buyer are necessary for the management of its order by Pascale Mercier and business partners. According to law "and Freedoms" n ° 78-17 of 6 January 1978, the Buyer has the right to access, rectify, oppose and delete data about them from Pascale Mercier.
Through Pascale Mercier, Buyer may be brought to receive commercial offers from other organizations or businesses, or be informed by Pascale Mercier offers. If the Purchaser wishes to receive these proposals, it can inform Pascale Mercier by mail or email.
Pascale Mercier reserves the right to install cookies on the computer of visitors to its website. A cookie does not allow us to identify you. In general, it records information about the navigation of your computer on our site (the pages you visited, the date and time of visit, etc.) that we can read during your subsequent visits. In this case, it contains the information that you provided us. So you will not need during your next visit, complete the form we have proposed again.
We inform you that you can oppose the registration of "cookies" by configuring your browser as follows:
For Microsoft Internet Explorer 6.0:
1. Choose the "Tools" menu (or "Tools"), then "Internet Options" (or "Internet Options")
2. Click on the "Privacy" tab (or "Confidentiality")
3. Select the desired level using the cursor
For Microsoft Internet Explorer 5:
1. Choose the "Tools" menu (or "Tools"), then "Internet Options" (or "Internet Options")
2. Click on the "Security" tab (or "Security")
3. Select "Internet" then "Custom Level" (or "Custom Level")
4. locate the "cookies" and choose the option that suits you
For Netscape 6.X and 7.X:
1. Choose the "Edit"> "Preferences"
2. Confidentiality and Security
3. Cookies
For Netscape Communicator 4.X:
1. Choose the "Edit"> "Preferences"
2. Click on the "Advanced" option
3. "Cookies"
For Opera 6.0 and beyond:
1. Choose the "File"> "Preferences"
2. Privacy

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